Deliver better products

Using design that’s humble, systematic, and pragmatic, to get products that drive the outcomes you want, shipped, and continually improved on.

I've released products for companies like

Google Inc. Babylon Health The Royal Bank of Scotland Springer Nature

Humble design

Design the best product for now

Good design means knowing you don’t have the answer.

It starts with asking what do you want to achieve? Why? What’s stopping you from achieving it?

Take your best guess, and accept that you will only get better by iterating.

Springer Nature

Asking the right questions to make the right product

Systematic design

Create products that keep getting better

Proper experimentation and iteration require systems where you can monitor impacts in the real world.

Systems that keep getting better. With a history of learning baked into them.

Babylon Health

Building a system to register anyone, anywhere

Pragmatic design

Ship products not designs

Only live products prove anything. A design that costs more to build than the value it can produce is a bad design.

Good design works with engineering to understand the technical challenges, and with management to understand whether they're worth it.

Google

Using outcomes to make great products for tight deadlines

Ed, can you...

I like design tools

Use this design tool?

I’ve not met a design tool I can’t master. Sketch, Figma, Framer, After Effects, Principle... I've used them all.

Research shouldn't be left to researchers

Run user research?

I've planned, run, and analysed research sessions of all kinds. I know how to pick the right approach for any question.

Design systems make life easier

Work with design systems?

I've planned, built, and contributed to design systems at both large and small organisations.

Inclusive design is better design. For everyone.

Design for accessibility?

Everything I release is accessible to at least AA standards, from colour contrasts, to tab ordering.